Policy

Arrivals

Please arrive 10 minutes prior to your appointment so you may relax. We want your time spent with us as relaxing as possible.

Booking & Cancellations

Gift certificates are available. All sales are final. We accept Visa, Mastercard, Checks, and Cash. Prices are subject to change without notice. There will be a $20.00 charge for all returned checks. Any appointments cancelled with less than 24 hours notice will be charged 50% of the scheduled treatment, and any appointments cancelled within three hours will be charged 100%. No shows will be charged 100% of the scheduled treatment. We ask that you please arrive 10 minutes before your scheduled appointment. If you are late your service time will be reduced, and you will be charged 100% of the scheduled service’s rate.
A credit card is required to reserve an appointment for any spa treatment.

Customer Referral Program

It is an honor when customers tell their family & friends about their experiences with European Medical Massage & Spa. For your referral, we would like to compensate you a 20% discount off your next session, and also discount the new referral customer 20% off their first appointment. Please mention this website discount at the time of the appointments.

Thank you again for your business!